Website Terms and Conditions

Last updated: 19 February 2026

1. Who we are and how to contact us

  1. These terms and conditions (as amended, supplemented, varied or replaced) (Terms) outline the terms and conditions for the use of the website https://llcollective.com.au/ (Website).
  2. The Website is operated by LL Collective Pty Ltd ACN 691 873 533 (LL Collective, we, us, our). If you wish to contact us regarding these terms, please email [email protected].

2. Acceptance

  1. These Terms constitute a binding contract between Website users (you) and LL Collective and govern the terms on which you may access and use the Website. By accessing and using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Website.
  2. We may amend these Terms from time to time. We will try to give you reasonable advance notice of any changes, but in any case, amendments will be effective immediately upon notification on the Website. Your continued use of the Website following such notification will represent an agreement by you to be bound by the Terms as amended.

3. Members Platform

  1. The Members Platform is restricted to Members. You can access the Members Platform by creating an account and becoming a Member.
  2. Your use of the Members Platform is also governed by the Membership Terms and Conditions, available here.

4. Use of the Website

  1. Our Website is directed to users who are at least 18 years old and are residing in and using this Website within Australia. You must ensure that your access to this Website is not unlawful or prohibited by laws which apply to you.
  2. You must not use the Website to:
    1. promote or engage in unlawful or fraudulent behaviour;
    2. mislead or deceive any person or entity;
    3. interfere with the use of the Website by other users;
    4. introduce malicious code or to circumvent security measures on any website, network or system; or
    5. engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of our Website or services, or which, as determined by us, may harm LL Collective or users of our products or services, or expose them to liability.
  3. While we take reasonable care with the content we include on the Website, except as expressly set out in these Terms or to the extent required by non-excludable law:
    1. we do not warrant the accuracy, adequacy or completeness of the information on the Website, nor do we undertake to keep the Website updated; and
    2. we do not accept responsibility for loss or damage suffered as a result of reliance by you on the accuracy or currency of information contained on the Website.
  4. Unfortunately, no data transmission over the internet can be guaranteed as totally secure. We do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information that you transmit to the Website is transmitted at your own risk. If you become aware of any problems with the security of the data or the Website, please contact us immediately.
  5. We maintain editorial control over the Website and we may suspend, withdraw or restrict the availability of all or any part of our Website at any time without notice. These Terms will survive any such suspension, withdrawal or restriction.

5. Linked websites

All URLs on the Website are linked “as is” and are only used as references. Unless otherwise expressly stated, LL Collective does not:

  1. sponsor, endorse nor necessarily approve of any material on sites linked from or to the Website;
  2. make any warranties or representations regarding the quality, accuracy, availability, merchantability or fitness for purpose of any material on sites linked from or to the Website;
  3. make any warranties or representations that material on other Websites to which the Website is linked does not infringe the Intellectual Property Rights of any person anywhere in the world; and
  4. authorise the infringement of any Intellectual Property Rights contained in material in other sites by linking the Website to those other sites.

6. User contributions

  1. This Website may include information and materials uploaded by other users of the Website, such as reviews or testimonials (User Contributions). The views expressed by other users on our Website do not represent our views or values.
  2. We reserve the right to monitor all User Contributions and to remove any User Contributions which we deem to be inappropriate, defamatory, offensive or in breach of these Terms.
  3. Any User Contribution you post to the Website must comply with these Terms and must not:
    1. contain any material which is defamatory, obscene, abhorrent, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable (in our sole opinion);
    2. be used to solicit or promote business or custom or present commercial activities or unlawful activity; or
    3. infringe the Intellectual Property Rights of any third parties.

7. Intellectual Property Rights

  1. All Intellectual Property Rights in the Website, including in the design, text, graphics, logos, icons, sound recordings, algorithms and all software relating to the Website belong to or are licensed by us.
  2. When you access the Website, you are granted a limited, non-exclusive, revocable, non-assignable and non-transferable right and licence to use the Website in the form provided. You are only permitted to access the Website through the proper use of the functionality of the Website in accordance with these Terms.
  3. This licence to use the Website is subject to your strict compliance with these Terms, and to any territorial restrictions that may apply from time to time. Any attempt to otherwise access, copy, distribute or create derivative works from the Website content is expressly prohibited and is unlawful.
  4. Except as set out in this clause 7, you must not in any form or by any means adapt, modify, upload, reproduce (other than for the purpose of viewing the Website in your browser), store, modify, distribute, print, upload, display, perform, or publish post frame within another website, remove any credits, or create derivative works from any part of the Website, or commercialise any information obtained from any part of the Website without our prior written permission or, in the case of third party material, from the owner of the Intellectual Property Rights in that third party material.
  5. You hereby grant LL Collective a worldwide, sublicensable, royalty-free licence to use, reproduce, distribute, transmit, perform, display (publicly or otherwise), adapt, make derivative works of, and otherwise commercialise and exploit User Contributions that are posted or uploaded by you onto this Website.

8. Privacy

  1. We collect, use, store and disclose Personal Information in accordance with our privacy policy, which can be accessed here (Privacy Policy).
  2. If you provide or make available to LL Collective any Personal Information about another individual, you must provide all notifications and obtain necessary consents and authorisations to allow LL Collective to collect, store, use and otherwise deal with that Personal Information lawfully.
  3. We may use cookies to identify your device and for other purposes, including personalising your Website experience. Our use of cookies may result in collection of your Personal Information in accordance with our Privacy Policy. You may refuse to accept cookies by selecting the appropriate setting on your internet browser. However, please note that if you do this, you may not be able to use the full functionality of our website.

9. Liability and Indemnity

  1. To the maximum extent permitted by Law, our liability in connection with the Website is limited to $50.
  2. We are not liable for any Consequential Loss however caused (including by our negligence), suffered or incurred by you in connection with the Website, except where such liability cannot be excluded by law.
  3. Nothing in this clause affects any liability which cannot be excluded or limited under applicable law, including under Australian Consumer Law, liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors, and liability for fraud or fraudulent misrepresentation. Where our liability cannot be excluded, we limit our liability to the fullest extent permitted by the Australian Consumer Law.
  4. To the extent allowable at law, you are liable for, and indemnify us against all loss or damage, penalties, fines, expenses and costs incurred or suffered by us however caused in connection with:
    1. your use of the Website not in accordance with these Terms;
    2. your breach of these Terms;
    3. your breach of a third party’s Intellectual Property Rights;
    4. any information you provide to us via the Website; and
    5. any damage that you may cause to the Website.

10. General

  1. The failure of a party to require full or partial performance of a provision of these Terms does not affect the right of that party to require performance subsequently and a single or partial exercise of or waiver of the exercise of any right, power or remedy does not preclude any other or further exercise of that or any other right, power or remedy. Any waiver must be in writing, signed by the party granting the waiver, and is effective only to the extent specifically set out in that waiver.
  2. The laws of Queensland, Australia govern these Terms. Each party irrevocably submits to the exclusive jurisdiction of Queensland, Australian courts and courts competent to hear appeals from those courts.
  3. If any provision of these Terms is found by any court or body of competent jurisdiction to be wholly or partially illegal, invalid, void, voidable, unenforceable, or unreasonable, it is to be treated as severed from these Terms in the relevant jurisdiction, but the rest of these Terms will not be affected.

11. Defined Terms and Interpretation

11.1 Defined terms

In these Terms:

Australian Consumer Law means Schedule 2 of the Competition and Consumer Act 2010 (Cth).

Consequential Loss means any consequential, special, indirect or incidental loss including without limitation loss of profit, loss of revenue, business interruption, loss of business, loss of opportunity, loss of reputation or loss in connection with breach of third party contracts or arrangements.

Intellectual Property Rights means all industrial and intellectual property rights, both in Australia and throughout the world, and includes any copyright, patent, registered or unregistered trade mark, registered or unregistered design, registered or unregistered plant breeder’s right, trade secret, knowhow, trade or business or company name, indication or source or appellation of origin or other proprietary right, or right of registration of those rights.

Personal Information has the meaning given to that term in the Privacy Act 1988 (Cth).

Privacy Policy means our privacy policy, which can be accessed via our Website or via the direct link in clause 8(a).

User Contributions has the meaning given to that term in clause 6(a).

11.2 Interpretation

In these Terms:

  1. a reference to a clause, schedule, annexure or party is a reference to a clause of, and a schedule, annexure or party to, these Terms and references to this document include any schedules or annexures;
  2. a reference to a party to this document or any other document or agreement includes the party’s successors, permitted substitutes and permitted assigns;
  3. if a word or phrase is defined, its other grammatical forms have a corresponding meaning;
  4. a reference to the Terms includes the agreement recorded by these Terms;
  5. a reference to legislation or to a provision of legislation (including subordinate legislation) is to that legislation as amended, re-enacted or replaced, and includes any subordinate legislation issued under it;
  6. a reference to a person includes a corporation, trust, partnership, unincorporated body, government and local authority or agency, or other entity whether or not it comprises a separate legal entity;
  7. a reference to ‘$’ or ‘dollar’ is to Australian currency; and
  8. the meaning of any general language is not restricted by any accompanying example, and the words ‘includes’, ‘including’, ‘such as’, or ‘for example’ (or similar phrases) do not limit what else might be included.

Membership Terms and Conditions

Last updated: 19 February 2026

1. About these terms

  1. These Membership Terms constitute a binding contract between Members (you) and LL Collective Pty Ltd ACN 691 873 533 and its related entities (LL Collective, we, us, our).
  2. By applying for or maintaining a membership, you agree to be bound by these Membership Terms. If you do not agree to these Membership Terms, you must not apply for or maintain a membership.
  3. We may amend these Membership Terms from time to time. We will try to give you reasonable advance notice of any changes (including by way of email, notification through the Members Platform or the Website, or other reasonable means). Your continued use of the Membership Program following notice of changes constitutes your acceptance of those changes.
  4. These Membership Terms should be read together with our Website Terms of Use, (available here) and any Promotional Terms applicable to a Trade Promotion.
  5. If you need to contact us for any reason in relation to these Membership Terms, you can contact us using the details set out below: 
    Email: [email protected] 
    Address: PO Box 23 Pacific Fair QLD 4218

2. Term

These Membership Terms commence on the date you become a Member in accordance with clause 3.2 and continue until your membership is cancelled, terminated, or expires in accordance with these Membership Terms.

3. How to become a Member

3.1 Eligibility

  1. To be eligible for the Membership Program, you must:
    1. be at least 18 years of age;
    2. be an Australian resident ordinarily residing in Australia; and
    3. not be a director, officer or employee of LL Collective or its related bodies corporate, or an immediate family member of such a person.

3.2 Formation of membership

  1. You become a Member when:
    1. you complete the registration process on the Website and create a membership account (Account);
    2. you select a Membership Tier and agree to pay the applicable Membership Fee; and
    3. we send you a confirmation email.
  2. You acknowledge and agree that you are responsible for maintaining the confidentiality of your Account credentials, and you are responsible for all activities that occur under your Account.
  3. We set a limit of 1 Account per Member. If we become aware that you have more than 1 Account, we may cancel or merge the duplicate Accounts at our discretion.

3.3 Conduct of members

You acknowledge and agree that as a Member:

  1. you must:
    1. ensure all information you provide is accurate, complete and current. It is your responsibility to update your Account details if your information changes;
    2. only use the Membership Program in accordance with applicable laws, these Membership Terms, and any applicable Promotional Terms;
  2. you must not:
    1. create or use multiple Accounts;
    2. use another person’s account or allow another person to use your account; or
    3. do anything that may otherwise damage, disrupt or interfere with other Members or the Membership Program.

4. Membership tiers

  1. The Membership Program includes a membership tier system (Membership Tier). The current Membership Fees, inclusions, and benefits of each Membership Tier are set out on our Website.
  2. You may upgrade your Membership Tier at any time through the Members Platform. Upgrades take effect immediately, and you will be charged the difference between your current and new Membership Tier on a pro-rata basis.
  3. You may downgrade your Membership Tier at any time through the Members Platform. Downgrades take effect at the beginning of the next Billing Period.
  4. We may, from time to time, add, remove, or modify Membership Tiers. If we remove or materially change a Membership Tier, we will provide you with reasonable notice and, where possible, transition you to the closest available tier.

5. Membership benefits

  1. Subject to your compliance with these Membership Terms and payment of the Membership Fee:
    1. we grant you a non-exclusive, non-transferrable and revocable licence to access and use the Members Platform for the duration of your membership; and

    2. we will provide you with:

      1. access to member-only discounts, offers and promotions from our third-party partners (Member Discounts);
      2. access to our Trade Promotions,

      and any other benefits as we may make available to you from time to time (Membership Benefits).

  2. The Membership Benefits available to you may vary depending on your Membership Tier. Higher tiers generally include greater benefits.
  3. Member Discounts are subject to:
    1. availability and any terms and conditions specified at the time of the offer;
    2. any restrictions, limitations, or expiry dates notified by us or our third-party partners; and
    3. the terms and conditions of the relevant partner, where the discount relates to third-party goods or services.
  4. We may add, modify or remove Membership Benefits at any time. We will endeavour to provide you with reasonable notice of any material changes.
  5. We do not guarantee the availability, quality or suitability of any goods or services offered by our third-party partners, and we are not liable for any claims, losses, or damages arising from your dealings with third-party partners.
  6. Membership Benefits have no cash value and are not redeemable for cash, credit or any other form of compensation.

6. Membership Fees

6.1 General

  1. You must pay us the Membership Fee applicable to your selected Membership Tier and payment model.
  2. We offer the following Payment Models:
    1. a One-off Access Model, where you pay a single upfront Membership Fee to receive membership for the period specified at the time of purchase (Access Period); or
    2. a Monthly Subscription Model, where Membership Fees are payable in advance on a monthly billing cycle (Billing Period).
  3. Your first payment is due upon registration, regardless of the payment model you select.
  4. If you select the One-off Access Model:
    1. the Membership Fee must be paid in full at the time of registration;
    2. your access to the Membership Benefits will commence upon receipt of payment and will expire at the end of the Access Period; and
    3. your membership will not automatically renew at the end of the Access Period. If you wish to continue your membership, you must re-register and pay the applicable Membership Fee.
  5. If you select the Monthly Subscription model, you acknowledge and agree that:
    1. your Membership will automatically renew at the end of each Billing Period unless you cancel, or we terminate, your membership in accordance with these Membership Terms;
    2. it is your responsibility to ensure that there are sufficient clear funds available in connection with your nominated payment method on each renewal date. If your payment fails:
      1. you may be charged a fee and/or interest by your financial institution or us (subject to the Membership Fee schedule published on the Website);
      2. we may suspend your membership and access to the Membership Benefits until payment is received;
      3. we may make reasonable attempts to re-process payment using your nominated payment method; and
      4. we may terminate your membership if payment is not received within 14 days.

7. Intellectual Property Rights

  1. Nothing in these Membership Terms is intended to assign any Intellectual Property Rights from one party to another.
  2. All Intellectual Property Rights in the Membership Program, Members Platform, and any content, materials, or branding provided by us remain our property (or the property of our licensors).
  3. You must not:
    1. use LL Collective’s or its third party partners’ trade marks, logos, or other branding without LL Collective’s prior written consent;
    2. reproduce, modify, adapt, or create derivative works from any content on the Members Platform; or
    3. remove, obscure, or alter any proprietary notices on the Members Platform or any materials provided to you.

8. Privacy

  1. By becoming a Member, you acknowledge that we collect information relating to you (including Personal Information) in order to provide the Membership Benefits and administer the Membership Program.
  2. We may share your Personal Information with our third party partners that assist us in operating the Membership Program, subject to our Privacy Policy.
  3. More information about the way we collect, use and disclose personal information is set out in our privacy policy available at https://llcollective.com.au/.

9. Suspension and Termination

9.1 How to cancel your membership

  1. If you are on a Monthly Subscription Model, you may cancel your membership at any time by emailing us at [email protected] or through the Members Platform.
  2. Cancellation will take effect at the end of your current Billing Period. You will retain access to the Membership Benefits until the end of that period. No refunds will be provided for any remaining portion of the current Billing Period.

9.2 Suspension and termination by LL Collective

  1. We may suspend or terminate your membership immediately if:
    1. you breach these Membership Terms;
    2. you are, or we reasonably suspect you are, engaging in fraudulent or illegal conduct;
    3. you hold or have attempted to hold multiple Accounts;
    4. your Membership Fees remain unpaid for more than 14 days after the due date;
    5. where we are required to do so by law; or
    6. we are unable to continue providing the Membership Program.

9.3 Effects of termination

  1. Upon expiry, cancellation or termination of your membership for any reason:
    1. any entries into ongoing Trade Promotions are forfeited;
    2. the licence granted under clause 5(a)(i) is revoked; and
    3. subject to clause 9.3(d), the rights and obligations of the parties under these Membership Terms will cease.
  2. If your membership is terminated under clauses 9.2(a)(i) to 9.2(a)(iv), you must pay us the balance of any outstanding Membership Fees.
  3. If we terminate your membership under clauses 9.2(a)(v) or 9.2(a)(vi), we will refund you a pro-rata portion of any pre-paid Membership Fees for the remaining period of your membership.
  4. Termination, expiry or cancellation of your membership (and these Membership Terms) will not affect the rights, obligations or liabilities of either party accrued before termination, or any provision intended to survive termination (including clauses 7, 8, 10 and 12).

10. Liability and Indemnity

  1. To the maximum extent permitted by Law and subject to clauses 10(c) and 10(d), each party’s liability to the other arising out of or in connection with these Membership Terms is limited to the total amount of Membership Fees paid by you in the 12 months preceding the event giving rise to the claim.
  2. To the maximum extent permitted by law:
    1. LL Collective and its Personnel are not liable for any Consequential Loss however caused, suffered or incurred by you in connection with these Membership Terms, whatsoever; and
    2. you are not liable to us for any Consequential Loss in connection with these Membership Terms, whatsoever.
  3. Nothing in this clause affects any liability which cannot be excluded or limited under applicable law (including the Australian Consumer Law).

  4. To the extent allowable at law, you are liable for, and indemnify us against all loss or damage, penalties, fines, costs (including legal costs on a solicitor/own client basis), expenses and other liabilities incurred or suffered by us, arising from:

    1. your material breach of these Membership Terms; or
    2. your breach of a third party’s Intellectual Property Rights,

    except to the extent such loss or damage arises from our negligence or wilful misconduct.

11. General

  1. The failure of a party to require full or partial performance of a provision of these Membership Terms does not affect the right of that party to require performance subsequently.
  2. The laws of Queensland, Australia govern these Membership Terms. Each party irrevocably submits to the exclusive jurisdiction of the courts of Queensland, Australia and courts of appeal from them.
  3. If any provision of these Membership Terms is found by any court or body of competent jurisdiction to be invalid, unenforceable or illegal, this does not affect the remaining provisions.

12. Defined Terms and Interpretation

12.1 Defined terms

In these Terms:

Account has the meaning given to that term in clause 3.2(a)(i).

Australian Consumer Law means Schedule 2 of the Competition and Consumer Act 2010 (Cth).

Billing Period has the meaning given to that term in clause 6.1(b)(ii).

Consequential Loss means any consequential, special, indirect or incidental loss including without limitation loss of revenue, loss of profits, loss of business or anticipated savings, loss of or damage to goodwill, loss of or damage to reputation, loss of opportunity, loss of data or any analogous concepts.

Intellectual Property Rights means all industrial and intellectual property rights, both in Australia and throughout the world, and includes any copyright, moral rights, patent, registered or unregistered trade mark, registered or unregistered design, trade secrets, know-how or right under the Circuit Layouts Act 1989 (Cth), or any other rights of a similar nature.

Member means a person who is a current and active member of the Membership Program.

Member Discounts has the meaning given to that term in clause 5(a)(ii)(A).

Members Platform means the online platform accessible through the Website which Members can manage their Account, access Membership Benefits and participate in Trade Promotions.

Membership Benefits has the meaning given to that term in clause 5(a)(ii).

Membership Fee means the fees payable by Members for the Membership Program under their respective Payment Model and Membership Tier, as published on the Website from time to time.

Membership Program means the membership program owned and operated by LL Collective via the Members Platform.

Membership Terms means these membership terms and conditions and includes these terms and conditions as amended from time to time.

Membership Tier has the meaning given to that term in clause 4(a).

Monthly Subscription Model means the Payment Model described in clause 6.1(b)(ii).

One-off Access Model means the Payment Model described in clause 6.1(b)(i).

Payment Model means the payment models we offer, as described in clause 6.1(b).

Personal Information has the meaning given to that term in the Privacy Act 1988 (Cth).

Personnel means a party’s directors, officers, employees, agents, contractors and subcontractors, as applicable.

Promotional Terms means the specific terms and conditions applicable to any particular Trade Promotion.

Trade Promotion means any Members-only game of chance, game of skill, prize draw, giveaway or similar promotional activity that we may conduct from time to time in connection with the Membership Program.

Website means the website located at https://llcollective.com.au/.

12.2 Interpretation

In these Membership Terms:

  1. a reference to a clause, schedule, annexure or party is a reference to a clause of, and a schedule, annexure or party to, these Membership Terms and references to these Membership Terms include any schedules and annexures;
  2. a reference to a party to this document or any other document or agreement includes the party’s successors, permitted substitutes and permitted assigns;
  3. if a word or phrase is defined, its other grammatical forms have a corresponding meaning;
  4. a reference to the Membership Terms includes the agreement recorded by these Membership Terms;
  5. a reference to legislation or to a provision of legislation (including subordinate legislation) is to that legislation as amended, re-enacted or replaced and includes any subordinate legislation issued under it;
  6. a reference to a person includes a corporation, trust, partnership, unincorporated body, government and local authority or agency, or other entity whether or not it comprises a separate legal entity; and
  7. the meaning of any general language is not restricted by any accompanying example, and the words ‘includes’, ‘including’, ‘such as’, ‘for example’, or similar expressions, are not words of limitation.